RETURNS

You have the right to exchange or return your ordered product within 14 days. The 14 day term starts from receiving the notice that the product has arrived at parcel terminal or a post office or in the case of courier service, when the package arrives at your address.

To withdraw from the contract please send an application for withdrawal to info@abakhan.ee.

Purchased products can be returned within 14 days of the application for withdrawal is made.

The returned product must be undamaged, complete, unused and in the original package.

Measured items (eg, fabrics, laces, etc.) can not be returned, except for defected products.

The customer will pay the cost of returning the goods.

Read the E-store terms and conditions chapter about the conditions of withdrawing frome the contract.


Refunding the wrong or bad quality product

If the product does not correspond to the order or is defective, please inform us immediately, but not later than two months after becoming aware of the defect or nonconformity.

For this please fill the product returns application and send it to info@abakhan.ee.

The seller may waive the requirement for the return of non-quality product.

Read the E-store terms and conditions chapter about the conditions of returning the products not conforming to contract terms .

Please adress the return:

AS ABAKHAN FABRICS EESTI

Tila village, 60532 Tartumaa, Estonia


Withdrawal before the execution of the order

If you wish to cancel an order after the payment for the products, but before delivery of the goods, please report immediately to info@abakhan.ee.

Please indicate your order number and add your contact details (name, surname, date of submission of the order, telephone number, bank account number) in the e-mail.


Refunds

In case of contract withdrawal we will refund you the purchase price of the goods with the delivery charge to you no later than 14 days from the date of withdrawal petition reached us. Money will be refunded to withdraw from the statement given in the current account.

The seller has the right to delay the return of the amount paid until you have returned the product or you have filed a proof of return.